Payment Policy

These Billing Terms & Conditions explain how payments, pricing, and transactions are handled on yourmaxhouse.com. By placing an order through our website, you agree to the terms described below.

Accepted payment methods

We offer a range of secure payment options to support a smooth checkout process. The following payment methods may be accepted:

  • Credit and debit cards, including Visa and MasterCard
  • Apple Pay
  • Google Pay
  • Shop Pay

All transactions are processed in British Pounds GBP (£).

Payment requirements

Full payment is required at the time of purchase.

  • Orders are only processed after successful payment.
  • If a transaction is declined or unsuccessful, the order will not be completed.
  • Products will not be reserved or shipped until payment has been confirmed.

Pricing & currency

All prices on yourmaxhouse.com are displayed in GBP (£).

  • Prices may be updated at any time without prior notice.
  • Any applicable taxes or additional costs will be clearly shown during checkout.
  • Shipping within the United Kingdom is free of charge.

Secure transactions

We take payment security seriously.

  • Our website uses SSL encryption to help protect data during transactions.
  • Payments are handled by trusted third-party payment providers.
  • We do not store credit card details or sensitive payment information.

Refunds & disputes

Refunds are handled in accordance with our Return & Refund Policy. If you experience any issue with your payment, please contact us first at support@yourmaxhouse.com so we can review the matter and help resolve it efficiently. Unauthorised or premature chargebacks may be formally disputed where appropriate.

Fraud prevention

To protect both our customers and our business, we reserve the right to review and, where necessary, delay or cancel any order suspected of fraudulent, unauthorised, or suspicious activity.

  • Additional verification may be requested for certain transactions.
  • Orders may be placed on hold until verification is completed.

Contact Information

Store name: Your Max House
Company name: Bond Establishment
Company number: KvK 96617608 · VAT NL005221243B51
Warehouse Address: 27 Alderwick Road, London, SW16 4QJ, United Kingdom
Email: support@yourmaxhouse.com · Phone: +44 7454 754113

Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Saturday and Sunday: Closed

See also our Return & Refund Policy, Shipping Policy and FAQ.